Manage difficult appraisals


Have you ever been unable to reach consensus with a colleague at the end of an appraisal? Have you ever had to deal with differences of opinion or disagreements about performance levels? Have you ever found it hard to agree on goals? This course deals with situations like these, and helps you develop the appropriate responses.


On completion of this course, you will have a greater understanding of:

  • Active listening
  • How to manage difficult appraisal situations
  • Beware of misinterpretations!
  • Allow your employees to say no!
  • Accept conflict
  • Tell people the truth
  • Neutralise conflict
  • Building things together



CPD Points: 1.5

CPD Duration (hours): 1.5

Access: 12 months from purchase date

Price: £45.00 (excludes VAT)